STORE POLICY
Our Mission:
We deeply value our guests and are committed to providing a thoughtfully crafted experience for those who seek the exceptional. Our goal is to offer an elevated experience, allowing you to savor the pleasures of life’s milestones and everyday moments with effortless elegance.
Payment Terms for Wedding Contracts:
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Retainer Fee: A non-refundable retainer fee of 50% of the total collection amount is due at the time of booking. This payment is required to secure your event date.
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Remaining Balance: The remaining balance must be paid in full 7 days prior to the event unless otherwise agreed upon.
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Late Payment: Failure to make the full payment by the specified deadline will result in the forfeiture of the contract.
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Accepted Payment Methods: Payments must be made via Zelle, Venmo, or Cashier's Check only.
Reservation Terms for Non-Wedding/Event Services:
We have reserved your appointment exclusively for you. To ensure we can fully commit our time and resources to your service, full payment is required at the time of reservation. This guarantees your chosen date and time and helps us provide you with the best possible experience.
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Accepted Payment Methods: Payments must be made via Zelle, Venmo, or Cashier's Check only.
Non-Wedding Services Cancellation Policy:
We know that life can be unpredictable and plans may need to change from time to time. To help us stay organized and continue offering the best possible service to all our guests, we kindly ask that you take a moment to review our booking and cancellation policies. Thank you so much for your understanding and support — it truly means a lot to us!
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To secure your service date, a 100% retainer is required at the time of booking.
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Cancellations made within 48 hours of your scheduled service will incur 50% retainer booking fee.
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Same-day cancellations or missed appointments (no-shows) will be subject to a 100% retainer booking fee.